## How do I create feedback forms?

Angie Kwan  
Feb 24, 2026 3:25 PM

##### What is a feedback form?

A feedback form is a survey that attended guests can fill out after an event.

A feedback form can be used to collect qualitative or quantitative feedback to measure the success of your event and get insights on how you host better events in the future.

* * *

##### Feedback form in Epoch's new editor

###### How to customize a questionnaire

1. Create (or edit) an event.  
2. Go to the **Feedback** tab in the editor.  
3. Select **Start from scratch** or **Use a template**.  
4. Choose from long answer, single choice, multiple choice, or linear scale.  
5. Write your question.  
6. Choose if the question should be required or optional.  
7. Click **Add question** to add more questions, and rearrange or delete questions if needed.

###### How to view questionnaire form results

Feedback responses will populate the **Feedback** tab when there are responses. You can toggle between questions and see responses by question. You can also download a CSV to access this data.

You can also summarize the feedback responses for a question using [Epoch's AI tools](https://help.epochapp.com/articles/ai-tools).

###### Can I edit or add a feedback question after an event has ended?

Yes, you have 30 days after the event has ended to edit or add feedback form questions. After 30 days post-event, you won't be able to edit or add feedback form questions. This is to ensure timely feedback from participants.

* * *

##### Feedback form in Epoch's legacy editor

###### How to customize a feedback form

01. Create (or edit) an event.  
02. On the **Surveys** step, choose **Yes** for the feedback form.  
03. Select **Start from scratch** or **Use a template**.  
04. Choose from long answer, single choice, multiple choice, linear scale, or an [engagement metric](https://help.epochapp.com/articles/what-are-engagement-metrics).  
05. Write your question.  
06. Choose if the question should be required or optional.  
07. Click **Add question** to add more questions, and rearrange or delete questions if needed.  
08. Choose if you want the responses to be anonymous or not anonymous.  
09. Choose when the feedback form should be sent.  
10. To make your changes live, click **Publish**.

###### How to view feedback form results

1. Navigate to your event in the **Past** tab in your Events dashboard.  
2. Go to the **Insights** page.  
3. Go to the **Feedback form** section. You can scroll between questions and see responses by question.  
4. You can also download a CSV to access this data.

* * *

##### Feedback form notifications

Feedback form notifications are sent to guests who are marked as attended. If no guests are marked as attended, they will be sent to guests with RSVPs "Going" and "Incomplete".

Note that if you are using estimated attendees, feedback form notifications will be sent to selected guests. To learn more about estimated attendees, read [this article](http://help.epochapp.com/articles/how-does-estimated-attendance-work).

##### Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.