## How do reminders work?

Angie Kwan

Aug 29, 2024 5:47 PM

Reminders are custom messages that you can send to guests in your event.

You can set up reminders in Slack or email. They can be targeted based on guest RSVPs.

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##### Setting up Slack reminders

01. Go to the **Communications** step when you're creating or editing an event.
02. Go to the **Reminders** section.
03. Select **Yes** to Slack reminders.
04. Click **Add reminder**.
05. Add a **Title**. This only appears in the editor to help you organize your reminders.
06. Add a **Message**. This is what recipients will see in Slack above the event information.
07. **Schedule** a time relative to the start time of the event or choose a specific date and time. Relative time can be set to minutes, hours, or days either before the event begins or after the event begins. This means if the event start time is changed, the scheduled send time will change accordingly.
08. Choose which **guests** you'd like to send the message to. You can choose anywhere between 1 to all statuses.
09. Click **Create reminder** to finish your reminder.
10. If you'd like to save your changes without sending the reminder yet, click **Save**.
11. If you'd like to save your changes and make your changes live, click **Publish**. Your reminder will be scheduled to be sent.

This is how the reminder will appear in Slack:

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##### Setting up email reminders

01. Go to the **Communications** step when you're creating or editing an event.
02. Go to the **Reminders** section.
03. Select **Yes** to email reminders.
04. Click **Add reminder**.
05. Add a **Subject**. This appears in the subject line of the email.
06. Add a **Message**. This is what recipients will see in the body of the email.
07. **Schedule** a time relative to the start time of the event or choose a specific date and time. Relative time can be set to minutes, hours, or days either before the event begins or after the event begins. This means if the event start time is changed, the scheduled send time will change accordingly.
08. Choose which **guests** you'd like to send the message to. You can choose anywhere between 1 to all statuses.
09. Click **Create reminder** to finish your reminder.
10. If you'd like to save your changes without sending the reminder yet, click **Save**.
11. If you'd like to save your changes and make your changes live, click **Publish**. Your reminder will be scheduled to be sent.

Note: The reply-to email will be the event organizer.

This is how the reminder will appear in email:

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##### Frequently asked questions

###### What are the numbers next to the guest statuses?

If there are existing guests in your event with those statuses, we will display the number of guests the message may go out to.

###### What's the difference between the "scheduled" and "sent" tags?

**Scheduled** means that the reminder has been published and will be sent at the scheduled time.

**Sent** means the reminder has already been sent to recipients. It can no longer be edited.

If a reminder has neither tag, it means it hasn't been published yet and won't be sent.

###### How do I format Slack reminders?

For Slack formatting tips, click on the "Slack formatting tips" text link or [visit Slack's website here](https://api.slack.com/reference/surfaces/formatting#visual-styles).